An abnormal reward distribution setting occured on Nightmare Stage “The Lunar Eclipser” (Aug 15 22:00 – Aug 16 23:59). Summoners who has a full inventory was unable to collect stage clearance reward for the first time (including Ultimate and Nightmare stages).
Our team has fixed the problem at 16:30 on Aug 16 (Sun). Summoners, please do not hesitate to contact us by email if encounter the above problem and give us your UID to facilitate the process.
Customer Service’s email address: firstname.lastname@example.org