Posted July 31, 2026 by Beracah Lam Tutorial

【Tutorial】 Diamond / Prism Purchase (Android Users)

How to Purchase Diamonds or Prisms

Step 1: Launch Tower of Saviors and tap Shop at the bottom of the screen to enter the Mystic Gem Shop

Step 2: Select the Diamond or Prism pack you would like to purchase.

Step 3: Review the purchase details. Tap Confirm if the selected item is correct. To choose a different item, tap Cancel and return to the shop.

Step 4: Google Play will ask you to review the purchase amount.
If the amount is correct, tap Buy. To select a different item, go back and choose another pack.

If the amount is correct, tap Buy. To select a different item, go back and choose another pack.

Step 5: Select your payment method and enter your Google Play password (if required), then tap Confirm.

Step 6: Once the purchase is complete, your screen will automatically redirect to Tower of Saviors, and a confirmation message will appear.

Frequently Asked Questions

Q1: Why can’t I make a purchase even though I have already added a payment method?

Answer:

First, please make sure the following details are correct:
1. Your full card number, entered without spaces or hyphens.

2. Your card’s expiry date, and that the card has not expired.

3. Your card verification code (CVC).

4. The billing address in your Google Payments account, which should match the address associated with your card.

After checking your card details, try clearing the Google Play Store’s app data and cache:

1. Open Settings on your device.
2. Tap Apps or App Manager.
3. Find and select Google Play Store.
4. Tap Storage, then select Clear Data and Clear Cache.

Once you have completed these steps, open the Google Play Store and sign in to your Google Account. Then launch Tower of Saviors, return to the Diamond Shop, and try making the purchase again.

If the issue persists, please contact Google Play Support and select Contact Us.

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